These Terms & Conditions (the Terms) govern the use of the Movedi application (the App) and the parking services provided through it.
These Terms constitute a mutually binding agreement formed between you (the Customer) and LLC SweetSwop (company ID: 404686130). Registered address of LLC SweetSwop is Iakob Nikoladze 5, Tbilisi, Georgia.
These Terms together with their amendments and the Privacy Policy constitute one document and shall be deemed as an entire agreement formed with the Customer.
By registering in the App and using its services, the Customer confirms that he/she has read, understood and agrees to these Terms and to the Privacy Policy. In case you do not agree to any regulation set forth in these Terms or the Privacy Policy, please, do not use the App.
Terms used in these Terms have the following meaning:
Movedi enables the Customer to find, reserve and pay for parking, to start and end a parking session (park now), and to obtain and manage parking permits through the App.
Some Parking Facilities are owned and operated by Movedi, while others are owned and operated by Partner Operators. For Parking Facilities operated by Partner Operators, Movedi acts as a platform that connects the Customer with the Partner Operator and facilitates booking and payment. The use of such Parking Facilities may also be subject to the rules of the relevant Partner Operator.
Movedi may add, change, suspend or remove Parking Facilities and Services at any time. Availability of parking is not guaranteed and depends on real-time occupancy.
Registration in the App is allowed for adults above 18 years old.
Registration and login are carried out via the Customer’s mobile number using a one-time password (OTP) sent by SMS. Registration and login are not carried out via e-mail.
The Customer shall provide accurate and complete information, including the Customer’s name, mobile number, payment card details and vehicle information (make, model and license plate number). The Customer is solely responsible for the correctness of the indicated information. Movedi is exempt from any responsibility and damages that may arise from the incorrectness of the provided information.
The Customer is responsible for maintaining the confidentiality of access to the App on his/her mobile device. Movedi is exempt from any responsibility if third parties use the Customer’s login credentials or mobile device. If the Customer suspects unauthorized use, the Customer shall inform Movedi immediately.
The Customer shall use the Services and any Parking Facility in accordance with these Terms, the rules of the relevant Parking Facility or Partner Operator, and applicable legislation of Georgia, including traffic and parking rules.
The Customer shall park only in designated and permitted spaces, observe the booked time and duration, and vacate the parking space upon expiry of the Parking Session, reservation or permit. The Customer shall ensure that the vehicle parked corresponds to the vehicle information indicated in the App.
The Customer acknowledges that the license plate number indicated in the App is used to identify the vehicle for registration, parking sessions, reservations and permits, and that at some Parking Facilities the license plate number is processed through automatic number plate recognition (ANPR) systems operated by the relevant Partner Operator in order to manage entry, exit and billing automatically. The Customer is responsible for indicating the correct license plate number.
The Customer shall not use the App for any unlawful purpose, shall not interfere with the operation of the App, and shall not allow other persons to use his/her account in violation of these Terms.
The Customer pays for the Services on a per-use basis – per parking session, per reservation and per permit – according to the prices displayed in the App at the time of booking or activation.
Movedi uses the services of Flitt for processing payments under these Terms (parking fees, reservation fees, permit fees, fines). By using the paid Services, the Customer authorizes Movedi and Flitt to charge the payment card indicated in the App for the applicable amounts.
All fees are displayed in the App before the Customer confirms a booking, activation or permit. Applicable taxes are included where required by law.
A reservation entitles the Customer to a parking space for the selected period and Parking Facility. The Customer may cancel a reservation through the App.
Refunds for cancelled reservations are made according to the cancellation rules displayed in the App at the time of booking, which may depend on the relevant Parking Facility or Partner Operator and on how far in advance the cancellation is made.
A parking session that has already started (park now) and a permit that has already been activated are generally non-refundable, except where required by applicable legislation or expressly provided in the App.
Refunds, where due, are processed to the original payment method through Flitt within a reasonable period.
If the Customer exceeds the booked time or duration, parks without a valid session, reservation or permit, parks outside a designated space, or otherwise violates these Terms or the rules of a Parking Facility, the Customer may be charged a fine or penalty in accordance with the rules displayed in the App or set by the relevant Parking Facility or Partner Operator.
The Customer authorizes Movedi and Flitt to charge such fines and penalties to the payment card indicated in the App. Fines and penalties imposed by public authorities for violations of traffic or parking rules remain the sole responsibility of the Customer.
Movedi provides access to the Services and facilitates the use of Parking Facilities, but does not guarantee the security of vehicles or their contents while parked.
Movedi is not responsible for any damage to, loss of or theft of the Customer’s vehicle or any property in it, or for any damage caused to or by the vehicle, while it is in a Parking Facility. Responsibility for such events lies with the Customer and/or the relevant Partner Operator, in accordance with applicable legislation and the rules of the Parking Facility.
Movedi is not liable for interruptions, errors or unavailability of the App or the Services caused by factors beyond its reasonable control, including connectivity issues, the actions of Partner Operators, or events of force majeure.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable legislation of Georgia.
The Customer may stop using the Services and request deletion of his/her account at any time through the App or by contacting Movedi via e-mail.
Movedi is entitled to suspend or terminate the Customer’s access to the App and the Services, in whole or in part, if the Customer breaches these Terms, provides incorrect information, fails to pay applicable fees, fines or penalties, misuses the App or a Parking Facility, or acts unlawfully.
Termination does not affect any obligations of the Customer that arose before termination, including the obligation to pay outstanding fees, fines and penalties.
The App, its content, software, trademarks and other materials are owned by LLC SweetSwop or its licensors and are protected by applicable law. The Customer is granted a limited, non-exclusive, non-transferable right to use the App for the purpose of using the Services. The Customer shall not copy, modify, distribute or create derivative works from the App without prior written consent.
Processing of the Customer’s personal data is governed by the Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, the Customer confirms that he/she has read and agrees to the Privacy Policy.
Movedi is entitled to change these Terms occasionally. Every amendment will be published on the Movedi website and App and will be in legal force from the moment of publication. The Customer’s continuous usage of the App will be deemed as consent to the amended Terms. In case the Customer does not agree with the amendments, the Customer shall not use the App or the Services.
These Terms are governed by the legislation of Georgia. Any disputes shall be resolved in accordance with the legislation of Georgia.
For any questions, claims or requests regarding these Terms or the Services, please contact Movedi via e-mail. The Movedi team is ready to answer your questions.